Terms And Conditions

 

 

Pick Up Service
Free shuttle service for Ubud Area, with a minimum of 2 guests, each booked on a 1-Hour Tour. Incase if only 1 person, pick up and drop is available with additional charge IDR100.000 for return transfer from your hotel in Ubud area to stables and back to hotel. For 2 hours, 3 hours and 2.5 hours tour , pick up and drop within Ubud area is included on the price (non reimburse as discount/cash).

Beginner Riders and Children
Beginner riders and children will be guided carefully. Dealing with horses is fun but there are risks as well. Please follow your guide’s instructions to maximize enjoyment and safety for you - and your children’s - rides. Please note that beginner riders and children are led by a trained guide. Beginner riders are those who has never been on a horse back before or has been on a horse for a couple of times without any proper riding lesson.

Intermediate and Advanced Riders
All riders are accompanied by a guide. However, experienced riders, at an intermediate or advanced level - are permitted to trot and canter, while beginners are restricted to walking. For your safety, please reserve the tour based on your riding experience.

Inclusion
Each tour includes a bottle of drinking water for each guest, professional guide, safety instruction and safety equipment such as helmets and protector. Riding boots are available, but in limited sizes. We recommend that you bring your own boots (or shoes), also please wear long pants.

Maximum Weight

To respect our horses, each horse can carry a maximum weight of 90 kg.

Reservations
Due to the limited number of horses available, reservations are required. Horses are assigned according to the rider’s weight and level of experience.

Cancellation
Please note that, although we do not charge a deposit fee for booking, we book horses and guides according to our reservations. In case of a cancellation, kindly notify us at least 24 hours ahead of your booking time.

Payment
Please pay all fees at reception in advance of your tour. We can accept cash in local currency (IDR) and credit card Visa or Master with 3% additional charge as the bank fee.

Pre-Tour Preparations
Please arrive at Ubud Horse Stables a minimum of 15 minutes before your confirmed reservation to prepare your riding equipment. Kindly notify us in advance if you will not arrive on time, and we will make an effort to reschedule your booking. Without advanced notice, your riding time may be curtailed to accommodate subsequent bookings.